Your Privacy Is Our
Top Priority
This policy fully describes how your personal information is collected, used, and kept secure on the fg660 platform.
Introduction & Scope
Purpose of This Policy
fg660 places the highest importance on the security and privacy of its users' personal information. This privacy policy ("Policy") describes how information is collected while using the fg660 platform, the purposes for which it is used, who it may be shared with, and what your rights are.
This policy applies to fg660's website, mobile version, and all other digital channels. By accessing the site or creating an account, you are considered to have accepted the terms of this policy.
Definitions
The meanings of some important terms used in this policy are as follows:
- "Personal Information" — Any information that can directly or indirectly identify you.
- "Processing" — Any activity involving the collection, storage, use, transfer, or deletion of information.
- "Third Party" — Any entity or person other than fg660.
- "Platform" — fg660's website and all associated digital services.
What Information We Collect
Information You Provide Directly
When you create an account on fg660, log in, or contact us, the information you voluntarily provide may include:
- Name and age (for identity verification)
- Email address and mobile number
- Transaction details — deposit and withdrawal information via bKash, Nagad, Rocket, or bank transfer
- The content of communications made to customer support
Automatically Collected Information
When you use the platform, some information may be collected automatically, including:
- IP address and device type
- Browser and operating system information
- Visit time, page view history, and click data
- Information obtained through cookies and similar tracking technologies
- Gameplay history and betting activity
Identity Verification Information
To ensure responsible gaming and to prevent access by individuals under 21 years of age, fg660 may request specific documents for identity verification when necessary. This information is stored under strict security measures.
Purposes of Using Information
Service Operation and Improvement
fg660 uses the information you provide for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals — including via bKash, Nagad, Rocket, and bank transfer
- Providing bonuses, promotions, and VIP benefits
- Improving platform performance and resolving issues
- Providing customer support via 24/7 live chat and email
Security and Protection
fg660 uses information to keep users' data secure and to prevent fraud. This includes detecting suspicious activity on accounts, verifying identity, and maintaining the integrity of the platform.
Responsible Gaming Support
Using information related to your gameplay, fg660 may identify patterns that could indicate problematic gaming behaviour. In such cases, we may reach out for your wellbeing or take steps to provide support.
Compliance with Legal Obligations
In accordance with applicable laws and regulations, and in response to legitimate requests from competent authorities, fg660 may be required to retain and disclose information. However, such disclosures are always made within the bounds of the law.
Cookies & Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser that help improve the website experience. fg660 uses the following types of cookies:
- Essential Cookies: Essential for login sessions and core platform functionality.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Used to understand site usage patterns and improve the experience.
Cookie Controls
You can control or disable cookies by going into your browser settings. Please note, however, that disabling essential cookies may cause some important platform features to not work properly.
Information Sharing & Third Parties
When Information May Be Shared
fg660 never sells your personal information. Information may be shared in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, and associated banks — solely to complete transactions.
- Technology Partners: Game providers and technology service companies — who are bound by a confidentiality agreement with fg660.
- Legal Authorities: In the case of a valid court order or government directive.
- Fraud Prevention: With applicable third parties for detecting and preventing fraudulent activity.
Third-Party Responsibilities
All third parties with whom information is shared are contractually bound to comply with fg660's privacy standards. They may not use the information beyond the scope of this policy. Each third party is responsible for their own privacy policy.
Data Security Measures
Technical Security
fg660 adopts industry-standard technical measures to keep your information secure, including:
- SSL (Secure Socket Layer) encryption — fully secure during data transmission.
- Database encryption — to protect stored information.
- Firewall and security monitoring systems.
- Two-Factor Authentication option.
- Regular security audits and vulnerability testing.
Organisational Security
Among fg660's staff, only those who need access to your information to provide services are permitted to access it. All staff are trained in privacy and data protection and are bound by confidentiality agreements.
Response to Security Breaches
Should a data security incident occur for any reason, fg660 will take immediate necessary action and, where applicable, notify affected users as quickly as possible.
Data Retention & Your Rights
How Long Information Is Retained
fg660 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, or fraud prevention purposes.
Your Rights
As a fg660 user, you have the following rights:
- Right to Access: You can find out what information is stored about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you can request that your information be deleted.
- Right to Restrict Processing: In certain cases, you can request that data processing be limited.
- Right to Object: You can object to the use of your information for specific purposes.
To exercise these rights, please contact our customer support team.
Information of Minors
fg660 is strictly for those aged 21 and above — this is strictly enforced. If we become aware of information belonging to a minor, it is immediately deleted and the associated account is closed.
Policy Changes & Updates
Notification of Changes
fg660 may update this privacy policy when necessary. For significant changes, users will be notified via the platform or by registered email. Continued use of the platform after changes are made will be considered acceptance of the updated policy.
Severability
If any provision of this policy is found to be unenforceable, the remaining provisions will continue in full effect. This policy is an integral part of fg660's terms and conditions.
Contact Us
If you have any questions or feedback about the privacy policy, or wish to exercise your data rights, please contact our customer support team. We provide 24/7 support — in both Bengali and English.
Live Chat: Speak directly with our support team from any page on the site — 24 hours a day, 7 days a week.
Email: [email protected]
For privacy-related requests, please contact us from your registered email address so we can verify your identity quickly and accurately and assist you.